Solution Driven

Our Core & Philosophy

At Insurance Auto Auctions (IAA), our digital-centric approach has helped us become one of the world’s leading salvage auction companies. IAA’s focus on technological innovation continues to provide sellers and buyers with the tools and services they need to drive their businesses. With a talented team of more than 2,200 employees, IAA is committed to providing its customers the highest level of service in the salvage auto industry.

Our #1 competitive advantage is our people. IAA's talent is derived from a strong bench of diverse, curious, imaginative, creative and driven individuals who work together to bring new and innovative ideas to market in addition to enhancing customer experiences.

“When each team member realizes they have the ability to make a difference and create experiences our clients have come to trust – the possibilities are endless.”
- John Krupnik, Vice President & Chief Technology Officer

Culture

Technology plays a significant role in our day-to-day operations in addition to our long-term planning and development. It is critical to have the very best teams in place and have an environment that nurtures innovation, curiosity and above all – teamwork.

  • Embracing Innovation
    Technology will continue to play a critical role at IAA as a vital element of our growth strategy.
  • We Stand Together
    Teamwork also means that by challenging one another and bringing together different talents, cross-functional teams can flourish.
  • We unplug
    We work hard and we make time to enjoy life.
  • We are Naturally Curious
    Across the enterprise are wildly smart, creative and talented individuals who come together to make for better results.
  • We support Chicago's tech community
    As a great local tech company, IAA supports events and organizations dedicated to cultivating a thriving tech culture.

What We Do

IAA conducts weekly auctions in six languages (English, Spanish, French, Polish, Russian and Mandarin Chinese), live at more than 165 North American locations, and simulcast live on the Internet. On average, over 29,000 vehicles are checked-in, inventoried, stored and set for sale each week at IAA branches. In 2014, IAA sold nearly 1.7 million vehicles to buyers around the globe.

With four decades of experience, Insurance Auto Auctions continues to be a leader in the vehicle auction industry through its innovation, insight and operational excellence - all designed to benefit our clients.

Dedicated to Our Communities

IAA proudly advocates corporate citizenship, philanthropy, and support for the diverse communities and environments in which we operate in North America. Our business model reflects this philosophy. Since 1994, IAA's National Vehicle Donation Division has assisted not-for-profit organizations, turning vehicles into cash to support their missions. Learn More

“It has always been IAA's mission to give back to the communities in which we live and work. Our employees are energized and excited to have the opportunity to give back to their communities in a meaningful way.”
-John Kett, CEO & President

IT Leadership

Good leaders will cast a wide net for possible solutions and be open to ideas that might not be obvious. IAA's IT leadership team continues to press forward and explore new opportunities.

John D. Krupnik
Vice President and Chief Technology Officer
Maju Abraham
Vice President of Application Development
Rob Durkee
IT Director, Infrastructure & Operations
Ken Luper
Director of Business Solutions
Mike Myers
Director of Application Development

Since 2007, John is responsible for IAA's patented hybrid auction platform which allows wireless data and streaming audio technologies across the Internet, all software development, information services functions, computer operations and telecommunications. Previously, Mr. Krupnik served as IAA's IT director of infrastructure and operations. Prior to joining IAA in 2002, he was the IT Director at One, Inc., and has held various positions at Ameritech including project manager during the SBC acquisition of Ameritech.

John holds a bachelor's degree in Accounting from Eastern Michigan University.

Maju joined IAA in 2005, and since then has contributed in numerous Application Development roles focused on transformation of Development Teams. Maju manages the product delivery of all Buyer facing products, Enterprise Applications, Mobile Products, Enterprise Architecture and the Innovation Team. He also collaborates with a number of software partners and supports weekly vehicle auctions at more than 160 locations in North America.

Rob is responsible for the data centers, information security, compliance, IT operations, branch infrastructure and support for more than 160 locations in North America. He joined the company in 2010 managing the Business Intelligence team. Prior to joining IAA, Rob has held various positions with Accenture and Slalom Consulting implementing enterprise systems at Fortune 100 clients. He started his career as a commissioned Naval Officer conducting multiple overseas deployments on US warships and as a staff officer in the Pentagon.

Rob holds a bachelor's degree in systems engineering from the US Naval Academy and master's degree in the management of information systems from the George Washington University.

Ken has served in this role since 2010 and oversees the delivery of a variety of solutions for IAA customer and internal users. In the early stages of a project, his team aligns with business stakeholders to define delivery strategies and plan project approaches. Ken's team collaborates with employees across all parts of the business. Prior to this role, Ken was a director of Application Development and was a contracted consultant on many QA projects.

Ken received his undergraduate degree from DePaul University in Computer Science and his master's degree in Telecom.

Since 2003, Mike has helped shape and cultivate an IT culture that promotes quality, speed, innovation and appropriate risk-taking. Given the complexity of offering weekly auto auctions in six languages live and live on-line at more than 160 locations in North America, Mike helps drive the technology activities in addition to planning for the future. He vigilantly monitors market research and insights on upcoming technology and product delivery solutions.

Mike orchestrates the organizational adoption of agile process tools, such as Microsoft's Team Foundation Server, and agile-frameworks like SCRUM, for handling requests for software change, code management, and automated builds for higher quality software delivery and traceability. He also manages and negotiates vendor contracts relating to professional services, staff augmentation, hardware and software purchases.

Recent Awards

2015 Digital Edge 25 Award
2014 CITE Awards Finalist
2014 DRI International Awards of Excellence Program - "Response and Recovery of the Year"
2014 Ranked #33 on Information Week Elite 100
2013 CIECA Sponsorship Award

There's Nobody Else Like Us on the Planet!

Insurance Auto Auctions, combined with ADESA and AFC, make up KAR Auction Services, Inc. (NYSE:KAR), a FORTUNE® 1000 company and leading provider of vehicle auction services in North America. In 2013, KAR sold approximately 3.7 million vehicles, representing a gross merchandise value of approximately $30 billion, generating revenue of $2.2 billion. There are nearly 12,000 KAR employees worldwide.

Learn more about the KAR Advantage.